NearGo · Legal

NearGo PRIVACY POLICY

Version: 1.2 Effective date: 3 June 2026

1. INTRODUCTION

Podjetniški Projektni Center ANAplus d.o.o. (hereinafter "NearGo" or "we") respects your privacy and is committed to protecting your personal data in accordance with:

2. DATA CONTROLLER

Personal data controller:

Podjetniški Projektni Center ANAplus d.o.o. Ljubljanska cesta 11, 3000 Celje, Slovenia

Email: info@getneargo.com Phone: +386 40 642 239

3. DATA WE COLLECT

3.1 Data you provide yourself

At registration:

During use:

Vendor accounts (additional):

3.2 Data collected automatically

Technical data:

Usage patterns:

Location data:

3.3 Data from third-party sources

4. PURPOSES OF DATA PROCESSING

4.1 Legal bases for processing

We process your data on the following legal bases:

a) Contractual obligation (Art. 6/1/b GDPR):

b) Legal obligation (Art. 6/1/c GDPR):

c) Legitimate interest (Art. 6/1/f GDPR):

d) Consent (Art. 6/1/a GDPR):

4.2 Specific purposes

Purpose Data category Legal basis
Registration and login Email, password Contract
Purchase processing Payment data Contract
Offer personalization Location, interests Consent
Sending notifications Email, push tokens Contract/consent
Marketing Email, profile data Consent
Accounting Identification, transactions Law
Fraud prevention IP, device, behavior Legitimate interest
Application improvement Anonymous usage statistics Legitimate interest

5. SHARING DATA WITH THIRD PARTIES

5.1 Our data processors

The following providers have access to some of your data to provide the service:

Provider Service Data shared Location
Supabase Database, authentication, storage Profile, email, content, session EU
Stripe Payments (coupons/services/subscriptions/featured) and Connect KYC for providers Amount, currency, email, offer ID; for providers also KYC data EU/USA
Expo Push notifications Device push token, platform EU/USA
Google Sign-In Authentication OAuth identity (email, name) USA
Apple Sign-In Authentication OAuth identity (email, name on first sign-in) USA
Google Maps Maps Device location (to display the map) USA
Resend Sending email Email address, message content EU (Ireland)
Anthropic AI features (search, descriptions, translations) Search query / offer text USA
Apple IAP In-app purchases (Premium) Purchase receipt, transaction ID USA
Google Play Billing In-app purchases (Premium) Purchase token, transaction ID USA
EU VIES VAT verification (providers) VAT number EU
OSM Nominatim Geocoding Address/city search string (no identity) EU

Ticketmaster is not a processor of your personal data. We use it as an external source of event information (search/discovery): when you search, only search parameters (location, keywords) are sent, without your personal data. Any purchase at Ticketmaster takes place on their external page; NearGo does not process their payments.

5.2 Transfers outside the EU

Some processors are located outside the EU (mainly the USA). Transfers are safeguarded by:

5.3 Disclosure to authorities

We may disclose your data to:

6. DATA RETENTION PERIOD

Data category Retention period
Active user accounts While the account is active
Deleted accounts 30 days (for potential restoration)
Accounting data 10 years (legal obligation)
Communication history 2 years
Marketing data Until consent is withdrawn
Anonymous statistics Indefinite

7. YOUR RIGHTS

In accordance with the GDPR, you have the following rights:

7.1 Right of access (Art. 15)

You may request a copy of all personal data we hold about you.

7.2 Right to rectification (Art. 16)

You may request correction of inaccurate or incomplete data.

7.3 Right to erasure "right to be forgotten" (Art. 17)

You may request the deletion of your data, except in cases of:

7.4 Right to restriction of processing (Art. 18)

You may request a temporary restriction of data processing.

7.5 Right to data portability (Art. 20)

You may request your data in a structured format for transfer.

7.6 Right to object (Art. 21)

You may object to the processing of your data, especially for marketing purposes.

7.7 Right to withdraw consent

You may withdraw given consent at any time.

7.8 How to exercise rights

Send requests to: info@getneargo.com Phone: +386 40 642 239 Response time: 30 days (extendable to 60 days) Cost: free of charge (except for manifestly unfounded requests)

7.9 Right to lodge a complaint

You have the right to lodge a complaint with the competent data protection supervisory authority in your country of residence. List of EU authorities: https://edpb.europa.eu/about-edpb/about-edpb/members_en

8. DATA SECURITY

8.1 Technical measures

8.2 Organizational measures

8.3 Breach notification

In the event of a security breach that may affect your data:

9. CHILDREN

NearGo does NOT collect data from children under 13. The application is intended for users over the age of 18.

If we discover that we have unknowingly collected data from a child, we delete it immediately.

10. POLICY CHANGES

This Privacy Policy may change. We will inform you of material changes:

11. CONTACT

Email: info@getneargo.com Phone: +386 3 898 00 24, +386 40 642 239

Podjetniški Projektni Center ANAplus d.o.o. Ljubljanska cesta 11, 3000 Celje, Slovenia VAT ID: SI16311647 Registration No.: 6452515000 IBAN: SI56 2900 0005 1317 804 (Unicredit Banka Slovenija)

Podjetniški Projektni Center ANAplus d.o.o. Ljubljanska cesta 11, 3000 Celje, Slovenia

Translation in progress

This document is currently being translated. Please refer to the Slovenian version for the latest information.

For questions, contact: Email: info@getneargo.com Phone: +386 40 642 239