NearGo · Legal

NearGo PROVIDER AGREEMENT

Version: 1.2 Effective date: 3 June 2026

This agreement governs the relationship between:

Podjetniški Projektni Center ANAplus d.o.o. (hereinafter "NearGo") and Service provider (hereinafter "Provider")

1. SUBJECT OF THE AGREEMENT

NearGo enables the Provider to:

2. PROVIDER ELIGIBILITY

The Provider must:

The provider service is currently available to providers established in an EU member state. Expansion beyond the EU is in preparation.

3. PLANS AND PRICES

3.1 Free plan

3.2 Grow plan — €15/month or €150/year

3.3 Pro plan — €35/month or €350/year

4. COMMISSIONS AND PAYMENTS

Paid ticket sales in the app are currently not active, so NearGo does not charge any ticket commission.

Currently active paid elements:

NearGo does not store card data; it is processed exclusively by Stripe.

5. COUPONS

For coupons:

The Provider undertakes to:

6. PAYOUTS

Since paid ticket sales are not active, NearGo currently does not make regular payouts of ticket revenue to providers. Vendor subscriptions and featured placements are payments from the Provider to NearGo (not the other way around). Any payouts under the NearGo Ambassadors program are governed by a separate document (Self-Billing Agreement).

6A. RESERVATIONS AND CANCELLATION POLICY

6A.1 Cancellation policy

When creating an offer, the Provider chooses one of the following cancellation policies:

The cancellation policy is shown to the customer on the offer card and forms an integral part of the offer.

6A.2 No-show counter

If the customer does not show up for a reserved slot and does not cancel in line with the cancellation policy, the Provider may, at the earliest 30 minutes after the slot start, mark the reservation in the app as a "no-show". This action:

The Provider undertakes to use this function responsibly and fairly — only in cases where the customer truly did not arrive and did not communicate. Malicious tagging of customers as no-show is a breach of the agreement.

6B. TRUST SCORE AND MANUAL REVIEW

6B.1 Trust score (0–100)

NearGo computes an internal "trust score" (0–100) for each Provider, based on:

The trust score is an internal NearGo tool used to protect users and is not a public rating of the Provider. NearGo may use it for ranking, prioritization or manual review.

6B.2 Manual review (first 30 days)

Every new Provider is under manual review for the first 30 days from gaining vendor status:

The purpose of manual review is to protect users from fraudulent offers and to build trust on the platform.

6B.3 VIES VAT verification

The Provider agrees that during registration NearGo will automatically verify the VAT number through EU VIES (VAT Information Exchange System). A failed VIES check does not automatically lead to rejection but may result in:

7. PROVIDER OBLIGATIONS

The Provider undertakes to:

8. PROHIBITED PRACTICES

The Provider may NOT:

9. PROVIDER LIABILITY

The Provider is solely responsible for:

NearGo is NOT a party to the relationship between the Provider and the customer.

10. TERMINATION

10.1 By the Provider

10.2 By NearGo

NearGo may immediately terminate the agreement in case of:

11. CONTACT

Email: info@getneargo.com Phone: +386 3 898 00 24, +386 40 642 239

Podjetniški Projektni Center ANAplus d.o.o. Ljubljanska cesta 11, 3000 Celje, Slovenia VAT ID: SI16311647 Registration No.: 6452515000 IBAN: SI56 2900 0005 1317 804 (Unicredit Banka Slovenija)

This English version is provided for convenience. In case of conflict, the Slovenian version of the agreement prevails, except where mandatory consumer protection law of the user's residence requires otherwise.